Harvard releases Wikipedia dispute resolution report

Here is something new to digest, or perhaps, considering the topic, it will turn out to be indigestion. “Reaching the Zone of Online Collaboration” is a study of Wikipedia’s dispute resolution processes done by Harvard University.

There is a research description on Meta, still listed as ongoing Research:Developing Wikimedia’s anti-harassment and behavioral dispute resolution systems

The report itself is on Commons here. Or you can download the PDF file here (with American spelling in the file name.)

Wikimedia Harvard projectThis is the project on the Harvard Negotiation and Mediation Clinical Program (HNMCP) here (archived):

“WMF has engaged HNMCP to analyze disputes and make recommendations towards the design of a dispute resolution system…”

The authors are Han A. Lee or maybe Hanna Lee or Han (Hanna) Lee (there are several  Han Lees in the law school), and Joseph Crupi (also here).  The supervising instructor is Andrew Mamo.

Team-Wikimedia-hi-res-300x190 andrew mamo

There is some sort of problem in the display with the Commons file though. Even though the file uploaded to Commons seems to have all 50 pages, you can only see the first 3 pages in the page viewer. I have no idea what is wrong with it.

page 4 of report missing
Pages 4-50 do not display in the Commons page viewer.
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